Patrick Geschwind entered the consulting field after 25 plus years of dynamic leadership experiences, mostly with SBC, a Fortune 50 Company.
Over the past eight years, he has consulted with approximately 50 firms in a variety of capacities. He has procured senior managers in both the profit and not-for-profit sectors. He has also recruited customer service representatives as well as IT professionals.
In addition to search services, he has developed management training academies and delivered stand-up training. He has conducted investigations of alleged sexual harassment on behalf of three different employment attorneys and has testified as an expert witness. One of his specialties has been one-on-one consulting with small business entrepreneurs, assisting these owners in honing the skills necessary to get the most out of their employees.
Retiring early as a Regional Vice President of Business Sales, Patrick achieved superior results by insisting on high standards from his associates, following strategies geared toward excellence, and developing creative solutions to attack old, entrenched problems. Pat has brought to his consulting practice an effective selection process that makes him a top-notch search executive. With his negotiation and leadership skills, he is excellent in mediating disputes between employees and bosses, management and labor, and company and customers. With his participative management skills, he teaches empowerment principles to frustrated employees and their skeptical supervisors.
MPA Masters of Public Administration, University of Missouri-Kansas City, with a specialty emphasis in urban administration
AB Bachelor of Arts, Rockhurst University, with majors in history and education
Pat developed an expertise in force management. He focused on obtaining the right number of high quality associates who excelled in the “right” culture. His organizations demonstrated a care and concern for people. Characteristics of his work place culture include the following:
Standards of excellence that ALL employees could understand and shoot for:
- Flexibility in approach to solutions
- Participation in decision making
- Vigilant, forceful attitude towards REAL problem folks
- Tolerant attitude towards borderline performers
- Opportunities for employee growth through additional assignments, committee work, etc.
Pat fostered a culture of true empowerment, not a fad-chasing, grab the buzzword of the month approach. With his leadership qualities, he has stepped in on short notice and assumed the role of an interim executive of a troubled organization. In this role, he plugs the holes of failure, focuses the team on the true objectives of the team, removes any players who refuse to perform, and turns the revived organization over to the future permanent executive.
Southwestern Bell Telephone Company (now SBC)
1997- 1999 Regional Vice President-Business Sales. Managed a staff of 70 to provide sales support to 125 of the largest businesses in the KC/KS market with a revenue objective of 85M.
1989- 1997 Area Manager-Operator Services. Supervised 12 managers and 250 operators in the largest operator service center in the company. Achieved incidental and disability absence figures that were the best in the company.
1979- 1989 Area Manager-Human Resources. Trained over 500 employees in participative management techniques. Represented SBC on all Western Missouri EEOC charges of discrimination and assisted in the defense of discrimination-related lawsuits.
1977- 1979 Area Manager-Human Resources, General Headquarters. Audited all human resources functions throughout the five-state territory.
1974- 1977 Area Manager-Business Office Operations. Supervised two dozen business office personnel in two different rural locations. Acted as spokesperson for company with local media. Earned statewide honors in collections and public relations.
1973- 1974 Manager-Business Office Operations. Supervised six service representatives in a universal business office operation with responsibilities for sales, collections, productivity and service.
St. James Elementary School, Liberty, MO
1972- 1973 Principal. Led an eight grade parochial school in the day to day administration of the educational process for 144 students, supervising eight teachers and a secretary. Reported to the Parish Board of Education and assumed accountability for the budget.
Professor— Taught human resources on the graduate level at Central Missouri State University and business management at the undergraduate level at William Jewell College.
Association— Held the president’s job for the Kansas City Human Resources Management Association Leadership and the Henry Bloch School of Business and Public Administration at UMKC Alumni Group.
Community— Served as the Farmington, MO Chamber of Commerce President, acted as an HR Leadership Consultant for Jackson County Executive, Bill Waris, and participated in the 82/83 Kansas City Chamber of Commerce Centurion Class.
Professional— Performed as a paid motivational speaker and appeared on several local TV shows as an HR expert relating applicant skills to potential jobs.