With more than 35 years of experience safeguarding businesses and nonprofit agencies, HR Solutions On-Call works with staff sizes ranging from 2 to 17,000.

Established in 1998

Led by Dr. Steve Cohen and Austin J. Holt HR Solutions On-Call provides 24/7 HR support for organizations across the US. From simple day to day HR questions, to handling complicated or highly sensitive personnel dilemmas, HR Solutions On-Call is ready to partner with you.

Based in Lee’s Summit, MO, HR Solutions On-Call is a trued HR Consulting service who has a proven track record of solving simple and complex HR, personnel, management and strategic related problems.

HR Solutions is also heavily involved in the community, local schools and initiatives that create safer and more successful communities.

Dr. Steve Cohen
Principal, Lead HR Consultant

Steve M. Cohen specializes in human resources management and consulting. Specifically, he acts as the human resources officer for organizations that do not have designated full-time HR staff, or he acts as “bench strength” for completed mediation assignments, executive search assignments, conducted audits and prevention-oriented training in the areas of sexual harassment, the ADA, and EEOC in general. He has published articles on the topics relating to management, sexual harassment prevention, the need for diversity in the workplace, employee training, and motivation.

Dr. Cohen has evaluated and developed human resource systems, policy and procedure manuals, conducted EEOC related investigations, Title VII prevention training and consulting, and post-allegation workouts. He has developed selection and recruiting systems, wage and salary systems, classification systems, performance appraisal programs, employee recognition programs, orientation programs, and on-going communications systems. Dr. Cohen has assisted many organizations resolve employee conflicts. His consulting experience covers associations, banking, governmental, health care, manufacturing and service settings. Skilled in all phases of training, his experience includes curriculum development, platform presentations and program evaluations. He has designed and presented courses for more than 20 years in a full variety of settings. His publications include management and personnel related articles in Contemporary Administrator magazine, School Bus Fleet magazine, Retirement Housing Report, and over one dozen association newsletters, including the American Society for Training and Development.

Austin J. Holt
Principal, Lead Business Consultant

Austin J. Holt’s experience as an entrepreneur, business owner, community leader and business coach/consultant brings a unique advantage and perspective into HR On-Call Solutions and how they serve their clients.

Austin began a career in real estate at the young age of 18, became the younger broker in the US at age 23, opened his own firm at 24, and then began coaching other business owners on how to gain traction in changing and dynamic markets. Austin represented national companies, franchises, non-profits, religious organizations and more, assisting them through real estate brokerage, development, consulting and more.

Realizing that he felt more fulfilled and aligned helping others accomplish their personal and professional goals, Austin pivoted out of a successful career in commercial real estate and began coaching and consulting for businesses and their teams full time.

Austin has now consulted for a wide variety of companies spanning across the US in various capacities, including but not limited to Growth Strategy & Positioning, Strategic Planning/Vision, Sales, Lead Generation and Marketing, Company Culture and Management, Executive/Personal Coaching, Efficiency, productivity and value alignment.

Patrick Geshwan
Senior Consultant

Patrick's tag line is "Because People Make Business Work." As a performance based consultant, he focuses on assisting clients (primarily owners/senior managers) in getting the very best out of their associates and their organizations. The following eight categories, though not all inclusive, provide the framework of his most common work.

In his corporate career, Patrick had stints in Marketing & Sales, Customer Services, Operator Services and Human Resources. He employed the motivational strategies of bold target setting, long range vision communication, win-win negotiation, participative management, and fun in the workplace to obtain superior levels of office efficiencies. He served as an internal consultant and shared the practical, people-oriented approaches to managers who encountered difficulties supervising participative-oriented employees.

Patrick served as the President of the Human Resource Management Association of Kansas City and also presided over the UMKC Bloch School of Business and Public Administration Alumni Group's Board of Directors. He formerly served on the Johnson County Community College Career Services Center Advisory Committee, and is an active member of the Lee's Summit Chamber of Commerce. He is an alumni member of the Centurions of the Kansas City Chamber of Commerce and was the former President of the Farmington, Missouri Chamber of Commerce.

Stephen Losey
Insurance Specialist

Stephen operates from the basis of turning life wisdom into business success. Stephen comes from the school of Hard Work U and understands that greatness lies within all of us.  Stephen has a multifaceted approach to all situations after having been blessed to work for a subsidiary of Fortune 10 Berkshire Hathaway and several other Fortune 500 companies such as Coca-Cola and Core logic along with having been a solo-preneur for over 20 years now.  

Stephen has worked in real property appraisal, sales, real estate management, feasibility studies, investments, and insurance of all kinds. He has served on the boards for Chamber of Commerce and many other community organizations.  Stephen has been blessed to work alongside many charitable organizations and continues to support them through fund raising efforts.

Stephen uses his decades of experience to come alongside municipalities, businesses and individuals to help them strategically plan out solutions that align them for maximum efficiency and return on investment with respects to all of their resources.  

Dr. Richard (Dick) Biery
Senior Governance Consultant & Trainer

Dr. Richard (Dick) Biery, also the founder of BroadBaker Group, is a Senior Consultant for HR Solutions On Call in the areas of governance, health-related integrated strategic thinking, high performance and quality improvement, measurement and analysis science, inter- and intra-organizational relations, and community and population-based health.

Dr. Biery is a Phi Beta Kappa graduate of the University of Minnesota earning a BA (chemistry), BS, and MD followed by an MSPH at the University of Missouri in epidemiology and community health management. He was additionally trained at Walter Reed Army Institute of Research in international health, served in Vietnam as an epidemiologist, and completed his military as preventive medicine officer and acting medical commander for Ft. Drum, NY. Further training included health institutional and organizational management. He is specialty board certified in preventive medicine, the branch of medicine that includes population health and management science

Dr. Biery's personal skills and extensive management and governing board experience present a strategic blend of high level leadership, governance, and management science as well as the field of medicine.